{"id":45863,"date":"2025-06-24T01:53:56","date_gmt":"2025-06-23T22:53:56","guid":{"rendered":"https:\/\/ark-touring.com\/?page_id=45863"},"modified":"2026-09-20T21:01:58","modified_gmt":"2026-09-20T18:01:58","slug":"iade-ve-iade-politikasi","status":"publish","type":"page","link":"https:\/\/ark-touring.com\/tr\/iade-ve-iade-politikasi\/","title":{"rendered":"\u0130ade ve \u0130ade Politikas\u0131"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"45863\" class=\"elementor elementor-45863 elementor-73\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d8cb7 e-flex e-con-boxed e-con e-parent\" data-id=\"7d8cb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d85d98 elementor-widget elementor-widget-text-editor\" data-id=\"d85d98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h2 data-path-to-node=\"2\">\u0130ptal ve \u0130ade Politikas\u0131 (Cancellation &amp; Refund Policy)<\/h2>\n<p data-path-to-node=\"3\">Son G\u00fcncelleme: 2026<\/p>\n<p data-path-to-node=\"4\">Ark Touring olarak seyahat planlar\u0131n\u0131n de\u011fi\u015febilece\u011fini biliyoruz. Bu \u0130ptal ve \u0130ade Politikas\u0131; web sitemiz \u00fczerinden rezerve edilen turlar ve turizm hizmetleri i\u00e7in ge\u00e7erli olan iptal, de\u011fi\u015fiklik ve iade ko\u015fullar\u0131n\u0131 a\u00e7\u0131klamaktad\u0131r. Ark Touring ile rezervasyon yaparak m\u00fc\u015fteri, ge\u00e7erli iptal ve iade ko\u015fullar\u0131n\u0131 okudu\u011funu, anlad\u0131\u011f\u0131n\u0131 ve kabul etti\u011fini beyan eder.<\/p>\n<p data-path-to-node=\"5\"><b data-path-to-node=\"5\" data-index-in-node=\"0\">1. Bu Politikan\u0131n Kapsam\u0131<\/b> Bu politika, Ark Touring taraf\u0131ndan sunulan ve a\u015fa\u011f\u0131dakileri i\u00e7eren turizm hizmetleri i\u00e7in ge\u00e7erlidir:<\/p>\n<ul data-path-to-node=\"6\">\n<li>\n<p data-path-to-node=\"6,0,0\">Tur paketleri<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"6,1,0\">Rehberli turlar<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"6,2,0\">\u00d6zel turlar<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"6,3,0\">Grup turlar\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"6,4,0\">G\u00fcn\u00fcbirlik turlar<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"6,5,0\">Geziler ve eksk\u00fcziyonlar<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"6,6,0\">\u015eehir turu programlar\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"6,7,0\">K\u00fclt\u00fcr ve miras turlar\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"6,8,0\">Macera ve a\u00e7\u0131k hava turizmi faaliyetleri<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"6,9,0\">Ark Touring web sitesi arac\u0131l\u0131\u011f\u0131yla sunulan di\u011fer turizm programlar\u0131<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"7\">Belirli bir tura ait \u00f6zel iptal ko\u015fullar\u0131, turun niteli\u011fine ve turu ger\u00e7ekle\u015ftirmek i\u00e7in gereken d\u00fczenlemelere ba\u011fl\u0131 olarak de\u011fi\u015fiklik g\u00f6sterebilir.<\/p>\n<p data-path-to-node=\"8\"><b data-path-to-node=\"8\" data-index-in-node=\"0\">2. \u0130ptal Ko\u015fullar\u0131<\/b> \u0130ptal ko\u015fullar\u0131 turdan tura de\u011fi\u015fiklik g\u00f6sterebilir. M\u00fc\u015fteriler, bir rezervasyonu tamamlamadan \u00f6nce belirli tur i\u00e7in g\u00f6r\u00fcnt\u00fclenen veya rezervasyon bilgilerinde sa\u011flanan iptal ko\u015fullar\u0131n\u0131 incelemelidir. Belirli bir tur i\u00e7in \u00f6zel iptal ko\u015fullar\u0131 belirtilmi\u015fse, o rezervasyon i\u00e7in bu ko\u015fullar ge\u00e7erli olacakt\u0131r. Belirli bir iptal ko\u015fulu belirtilmemi\u015fse, bu politikan\u0131n genel h\u00fckmleri uygulanacakt\u0131r.<\/p>\n<p data-path-to-node=\"9\"><b data-path-to-node=\"9\" data-index-in-node=\"0\">3. M\u00fc\u015fteri Taraf\u0131ndan \u0130ptal<\/b> Onaylanm\u0131\u015f bir rezervasyonu iptal etmek isteyen m\u00fc\u015fteri, web sitemizde sa\u011flanan ileti\u015fim bilgilerini kullanarak en k\u0131sa s\u00fcrede Ark Touring ile ileti\u015fime ge\u00e7melidir. \u0130ptal talebi \u015funlar\u0131 i\u00e7ermelidir:<\/p>\n<ul data-path-to-node=\"10\">\n<li>\n<p data-path-to-node=\"10,0,0\">M\u00fc\u015fteri ad\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"10,1,0\">Rezervasyon referans\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"10,2,0\">Tur ad\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"10,3,0\">Tur tarihi<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"10,4,0\">Varsa iptal nedeni<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"11\">Fiili iptal tarihi normalde Ark Touring&#8217;in iptal talebini ald\u0131\u011f\u0131 tarih olacakt\u0131r.<\/p>\n<p data-path-to-node=\"12\"><b data-path-to-node=\"12\" data-index-in-node=\"0\">4. \u0130ptal \u00dccretleri<\/b> \u0130ptal \u00fccretleri (varsa) \u015funlara ba\u011fl\u0131 olacakt\u0131r:<\/p>\n<ul data-path-to-node=\"13\">\n<li>\n<p data-path-to-node=\"13,0,0\">Tur tarihine kalan s\u00fcre<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,1,0\">Turun t\u00fcr\u00fc ve s\u00fcresi<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,2,0\">Ark Touring taraf\u0131ndan halihaz\u0131rda taahh\u00fct edilmi\u015f maliyetler<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,3,0\">Tur i\u00e7in yap\u0131lan iade edilmeyen d\u00fczenlemeler<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,4,0\">Rezervasyon s\u0131ras\u0131nda m\u00fc\u015fteriye bildirilen ko\u015fullar<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"14\">M\u00fcmk\u00fcn olan durumlarda, m\u00fc\u015fteriye iade edilecek tutar, rezervasyon i\u00e7in ge\u00e7erli olan iptal ko\u015fullar\u0131na g\u00f6re hesaplanacakt\u0131r.<\/p>\n<p data-path-to-node=\"15\"><b data-path-to-node=\"15\" data-index-in-node=\"0\">5. \u0130ade Edilemeyen Hizmetler<\/b> Maliyetler halihaz\u0131rda do\u011fmu\u015f oldu\u011fu veya ilgili tedarik\u00e7i ya da etkinlik iade edilmeyen ko\u015fullar dayatt\u0131\u011f\u0131 i\u00e7in baz\u0131 turizm hizmetleri veya d\u00fczenlemeleri iade edilemez olabilir. Bir rezervasyonun tamam\u0131 veya bir k\u0131sm\u0131 iade edilemez nitelikteyse, bu durum makul olan her an onay \u00f6ncesinde veya onay s\u0131ras\u0131nda m\u00fc\u015fteriye bildirilecektir.<\/p>\n<p data-path-to-node=\"16\"><b data-path-to-node=\"16\" data-index-in-node=\"0\">6. Kat\u0131lmama (Gelmeme) Durumunda \u0130ptal<\/b> M\u00fc\u015fteri, kararla\u015ft\u0131r\u0131lan bulu\u015fma noktas\u0131nda turda haz\u0131r bulunmazsa veya \u00f6nceden bildirimde bulunmaks\u0131z\u0131n tura kat\u0131lmazsa, rezervasyon <b data-path-to-node=\"16\" data-index-in-node=\"173\">no-show (gelmeme)<\/b> olarak de\u011ferlendirilebilir. Ge\u00e7erli rezervasyon ko\u015fullar\u0131nda aksi belirtilmedi\u011fi s\u00fcrece, gelmeme durumunda herhangi bir \u00fccret iadesi yap\u0131lmayabilir. Bu nedenle, tura kat\u0131lamayacak durumdaki m\u00fc\u015fterilerin en k\u0131sa s\u00fcrede Ark Touring ile ileti\u015fime ge\u00e7meleri \u015fiddetle tavsiye edilir.<\/p>\n<p data-path-to-node=\"17\"><b data-path-to-node=\"17\" data-index-in-node=\"0\">7. Ge\u00e7 Kalma<\/b> M\u00fc\u015fteriler, rezervasyon onay\u0131nda veya seyahat program\u0131nda belirtilen saatte belirlenen bulu\u015fma noktas\u0131nda varmaktan sorumludur. M\u00fc\u015fteri ge\u00e7 kal\u0131rsa ve tur \u00e7oktan hareket etmi\u015fse, Ark Touring m\u00fcmk\u00fcn olan durumlarda yard\u0131mc\u0131 olmak i\u00e7in makul \u00e7abay\u0131 g\u00f6sterecektir. Bununla birlikte, ge\u00e7 kalmak m\u00fc\u015fterinin turum bir k\u0131sm\u0131n\u0131 veya tamam\u0131n\u0131 ka\u00e7\u0131rmas\u0131na yol a\u00e7abilir ve otomatik olarak para iadesi hakk\u0131 kazand\u0131rmayabilir.<\/p>\n<p data-path-to-node=\"18\"><b data-path-to-node=\"18\" data-index-in-node=\"0\">8. \u0130ptal Yerine De\u011fi\u015fiklik Yap\u0131lmas\u0131<\/b> M\u00fcmk\u00fcn oldu\u011fu durumlarda m\u00fc\u015fteriler \u015funlar\u0131n de\u011fi\u015ftirilmesini talep edebilir:<\/p>\n<ul data-path-to-node=\"19\">\n<li>\n<p data-path-to-node=\"19,0,0\">Tur tarihi<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"19,1,0\">Kat\u0131l\u0131mc\u0131 say\u0131s\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"19,2,0\">Tur d\u00fczenlemeleri<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"19,3,0\">Di\u011fer rezervasyon detaylar\u0131<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"20\">De\u011fi\u015fiklik talepleri m\u00fcsaitlik durumuna ba\u011fl\u0131d\u0131r ve ek maliyetlere tabi olabilir. Orijinal rezervasyon de\u011fi\u015ftirilemiyorsa, bir de\u011fi\u015fiklik talebi bazen iptal ve yeni rezervasyon olarak ele al\u0131nabilir. Ark Touring, makul olan her an de\u011fi\u015fikli\u011fi onaylamadan \u00f6nce m\u00fc\u015fteriyi ge\u00e7erli masraflar hakk\u0131nda bilgilendirecektir.<\/p>\n<p data-path-to-node=\"21\"><b data-path-to-node=\"21\" data-index-in-node=\"0\">9. Ark Touring Taraf\u0131ndan Yap\u0131lan \u0130ptaller veya De\u011fi\u015fiklikler<\/b> Ark Touring, a\u015fa\u011f\u0131daki gibi durumlarda bir turu de\u011fi\u015ftirmek, yeniden planlamak veya iptal etmek zorunda kalabilir:<\/p>\n<ul data-path-to-node=\"22\">\n<li>\n<p data-path-to-node=\"22,0,0\">G\u00fcvenlik endi\u015feleri<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"22,1,0\">\u015eiddetli hava ko\u015fullar\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"22,2,0\">Devlet k\u0131s\u0131tlamalar\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"22,3,0\">B\u00f6lge\/alan kapanmalar\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"22,4,0\">G\u00fcvenlik ko\u015fullar\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"22,5,0\">Operasyonel durumlar<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"22,6,0\">Yetersiz m\u00fcsaitlik<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"22,7,0\">M\u00fccbir sebepler<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"22,8,0\">Ark Touring\u2019in makul kontrol\u00fc d\u0131\u015f\u0131ndaki di\u011fer durumlar<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"23\">Ark Touring, onaylanm\u0131\u015f bir turu kendi sorumlulu\u011fundaki nedenlerle iptal ederse, m\u00fc\u015fteriye a\u015fa\u011f\u0131dakileri i\u00e7erebilecek uygun bir \u00e7\u00f6z\u00fcm sunacakt\u0131r:<\/p>\n<ul data-path-to-node=\"24\">\n<li>\n<p data-path-to-node=\"24,0,0\">Turu yeniden planlamak;<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"24,1,0\">E\u015fde\u011fer de\u011ferde alternatif bir tur sunmak; veya<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"24,2,0\">Varsa para iadesi yapmak.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"25\">Sunulacak \u00e7\u00f6z\u00fcm, iptalin ko\u015fullar\u0131na ve ge\u00e7erli rezervasyon \u015fartlar\u0131na ba\u011fl\u0131 olacakt\u0131r.<\/p>\n<p data-path-to-node=\"26\"><b data-path-to-node=\"26\" data-index-in-node=\"0\">10. Tur \u0130tinererinde (G\u00fczergah\u0131nda) De\u011fi\u015fiklikler<\/b> Ark Touring, \u015fu nedenlerden dolay\u0131 gerekli oldu\u011funda tur g\u00fczergah\u0131nda makul de\u011fi\u015fiklikler yapabilir:<\/p>\n<ul data-path-to-node=\"27\">\n<li>\n<p data-path-to-node=\"27,0,0\">Hava durumu<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"27,1,0\">Yol ko\u015fullar\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"27,2,0\">Alan\u0131n eri\u015filebilirli\u011fi<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"27,3,0\">H\u00fck\u00fcmet gereklilikleri<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"27,4,0\">G\u00fcvenlik hususlar\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"27,5,0\">Operasyonel ko\u015fullar<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"27,6,0\">Makul kontrol d\u0131\u015f\u0131ndaki di\u011fer durumlar<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"28\">Bir de\u011fi\u015fiklik turu genel niteli\u011fini esasl\u0131 bir \u015fekilde etkilemiyorsa, bu durum normalde tam iade i\u00e7in gerek\u00e7e olu\u015fturmaz. \u00d6nemli bir de\u011fi\u015fiklik onaylanan turu esasl\u0131 bir \u015fekilde etkilerse, Ark Touring m\u00fc\u015fteriyi bilgilendirmek ve m\u00fcmk\u00fcn olan durumlarda uygun bir alternatif sunmak i\u00e7in makul \u00e7abay\u0131 g\u00f6sterecektir.<\/p>\n<p data-path-to-node=\"29\"><b data-path-to-node=\"29\" data-index-in-node=\"0\">11. M\u00fccbir Sebepler (Force Majeure)<\/b> Ark Touring; makul kontrol\u00fc d\u0131\u015f\u0131ndaki ko\u015fullardan kaynaklanan bir turu iptal etme, geciktirme, kesintiye u\u011fratma veya de\u011fi\u015ftirme durumlar\u0131ndan sorumlu tutulmayacakt\u0131r. Bu t\u00fcr ko\u015fullar \u015funlar\u0131 i\u00e7erebilir:<\/p>\n<ul data-path-to-node=\"30\">\n<li>\n<p data-path-to-node=\"30,0,0\">Do\u011fal afetler<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"30,1,0\">\u015eiddetli hava ko\u015fullar\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"30,2,0\">H\u00fck\u00fcmet kararlar\u0131 veya k\u0131s\u0131tlamalar\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"30,3,0\">G\u00fcvenlik durumlar\u0131<\/p>\n<\/li>\n<li>\n<p class=\"animating\" data-path-to-node=\"30,4,0\"><span class=\"animating\">Sivil huzursuzluklar<\/span><\/p>\n<\/li>\n<li class=\"animating\">\n<p class=\"animating\" data-path-to-node=\"30,5,0\"><span class=\"animating\">Salg\u0131n hastal\u0131klar veya di\u011fer kamu acil durumlar\u0131<\/span><\/p>\n<\/li>\n<li class=\"animating\">\n<p class=\"animating\" data-path-to-node=\"30,6,0\"><span class=\"animating\">Ula\u015f\u0131m aksakl\u0131klar\u0131<\/span><\/p>\n<\/li>\n<li class=\"animating\">\n<p class=\"animating\" data-path-to-node=\"30,7,0\"><span class=\"animating\">Yol kapanmalar\u0131<\/span><\/p>\n<\/li>\n<li class=\"animating\">\n<p class=\"animating\" data-path-to-node=\"30,8,0\"><span class=\"animating\">Do\u011fal olaylar<\/span><\/p>\n<\/li>\n<li class=\"animating\">\n<p class=\"animating\" data-path-to-node=\"30,9,0\"><span class=\"animating\">Makul olarak \u00f6nlenemeyen veya \u00f6ng\u00f6r\u00fclemeyen di\u011fer olaylar<\/span><\/p>\n<\/li>\n<\/ul>\n<p class=\"animating\" data-path-to-node=\"31\"><span class=\"animating\">Bu gibi durumlarda Ark Touring,<\/span><span class=\"animating\"> m\u00fc\u015fteriye yard\u0131mc\u0131 olmak ve en uygun pratik \u00e7\u00f6z\u00fcm\u00fc bulmak i\u00e7in makul \u00e7abay\u0131 g\u00f6sterecektir.<\/span><\/p>\n<p class=\"animating\" data-path-to-node=\"32\"><b class=\"animating\" data-path-to-node=\"32\" data-index-in-node=\"0\">12. \u0130adeler<\/b><span class=\"animating\"> M\u00fc\u015fterinin para iadesi almaya hak kazand\u0131\u011f\u0131 durumlarda Ark Touring; ge\u00e7erli iptal ko\u015fullar\u0131 ve ilgili kesintiler do\u011fruland\u0131ktan sonra iade i\u015flemini ger\u00e7ekle\u015ftirecektir.<\/span> \u0130ade tutar\u0131, ge\u00e7erli rezervasyon ko\u015fullar\u0131na ba\u011fl\u0131 olacakt\u0131r. \u0130adeler, teknik ve yasal olarak m\u00fcmk\u00fcn oldu\u011fu durumlarda normalde orijinal \u00f6deme y\u00f6ntemi kullan\u0131larak yap\u0131lacakt\u0131r. Orijinal \u00f6deme y\u00f6nteminin kullan\u0131lamad\u0131\u011f\u0131 durumlarda Ark Touring, uygun bir alternatif y\u00f6ntem ayarlamak i\u00e7in m\u00fc\u015fteriyle ileti\u015fime ge\u00e7ebilir.<\/p>\n<p data-path-to-node=\"33\"><b data-path-to-node=\"33\" data-index-in-node=\"0\">13. \u0130ade \u0130\u015flem S\u00fcresi<\/b> \u0130ade i\u015flem s\u00fcreleri a\u015fa\u011f\u0131dakilere ba\u011fl\u0131 olarak de\u011fi\u015fiklik g\u00f6sterebilir:<\/p>\n<ul data-path-to-node=\"34\">\n<li>\n<p data-path-to-node=\"34,0,0\">Kullan\u0131lan \u00f6deme y\u00f6ntemi<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"34,1,0\">\u00d6deme hizmeti sa\u011flay\u0131c\u0131s\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"34,2,0\">M\u00fc\u015fterinin bankas\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"34,3,0\">Ark Touring&#8217;in iadeyi onaylad\u0131\u011f\u0131 tarih<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"34,4,0\">Ark Touring&#8217;in kontrol\u00fc d\u0131\u015f\u0131ndaki di\u011fer ko\u015fullar<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"35\">Ark Touring, iade onayland\u0131ktan sonra makul bir s\u00fcre i\u00e7inde onaylanan iadeyi ba\u015flatacakt\u0131r. \u0130ade edilen tutar\u0131n m\u00fc\u015fterinin hesab\u0131na yans\u0131mas\u0131 i\u00e7in gereken s\u00fcre, \u00f6deme sa\u011flay\u0131c\u0131s\u0131na veya bankaya ba\u011fl\u0131 olabilir.<\/p>\n<p data-path-to-node=\"36\"><b data-path-to-node=\"36\" data-index-in-node=\"0\">14. \u0130ade Talepleri<\/b> \u0130ade talepleri, Ark Touring&#8217;in resmi ileti\u015fim kanallar\u0131 arac\u0131l\u0131\u011f\u0131yla yap\u0131lmal\u0131d\u0131r. M\u00fc\u015fterilerden \u015funlar\u0131 sa\u011flamalar\u0131 istenebilir:<\/p>\n<ul data-path-to-node=\"37\">\n<li>\n<p data-path-to-node=\"37,0,0\">Rezervasyon referans\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"37,1,0\">M\u00fc\u015fteri ad\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"37,2,0\">\u0130leti\u015fim bilgileri<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"37,3,0\">\u0130\u015flemi tan\u0131mlamak i\u00e7in gerekli \u00f6deme bilgileri<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"37,4,0\">\u0130ptal talebinin detaylar\u0131<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"38\">Ark Touring, talebi i\u015fleme koymak i\u00e7in makul \u00f6l\u00e7\u00fcde gerekli oldu\u011funda ek bilgi talep edebilir.<\/p>\n<p data-path-to-node=\"39\"><b data-path-to-node=\"39\" data-index-in-node=\"0\">15. K\u0131smi \u0130adeler<\/b> Onaylanm\u0131\u015f bir tur veya turizm hizmetinin yaln\u0131zca bir k\u0131sm\u0131 iptal edildi\u011finde veya sa\u011flanamad\u0131\u011f\u0131nda, m\u00fc\u015fteri ge\u00e7erli oldu\u011fu durumlarda k\u0131smi iade almaya hak kazanabilir. Tutar \u015funlara ba\u011fl\u0131 olacakt\u0131r:<\/p>\n<ul data-path-to-node=\"40\">\n<li>\n<p data-path-to-node=\"40,0,0\">Hizmetin etkilenen k\u0131sm\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"40,1,0\">Halihaz\u0131rda yap\u0131lm\u0131\u015f masraflar<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"40,2,0\">\u00d6zel rezervasyon ko\u015fullar\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"40,3,0\">\u0130ptal veya kesintiye yol a\u00e7an ko\u015fullar<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"41\"><b data-path-to-node=\"41\" data-index-in-node=\"0\">16. Kullan\u0131lmayan Hizmetler \u0130\u00e7in \u0130adeler<\/b> Bir tur ba\u015flad\u0131ktan sonra, tur kullan\u0131lmayan k\u0131s\u0131mlar\u0131 i\u00e7in para iadeleri otomatik olarak yap\u0131lmaz. Kullan\u0131lmayan hizmetlerle ilgili iade talepleri, ko\u015fullara ve ge\u00e7erli rezervasyon \u015fartlar\u0131na g\u00f6re de\u011ferlendirilecektir.<\/p>\n<p data-path-to-node=\"42\"><b data-path-to-node=\"42\" data-index-in-node=\"0\">17. Promosyon ve \u00d6zel Teklifler<\/b> \u00d6zel teklifler, indirimli turlar, promosyon oranlar\u0131 ve di\u011fer \u00f6zel rezervasyonlar farkl\u0131 iptal ve iade ko\u015fullar\u0131na sahip olabilir. \u00d6zel ko\u015fullar\u0131n ge\u00e7erli oldu\u011fu durumlarda, bunlar ilgili teklifle birlikte g\u00f6sterilecek veya onay \u00f6ncesinde m\u00fc\u015fteriye bildirilecektir.<\/p>\n<p data-path-to-node=\"43\"><b data-path-to-node=\"43\" data-index-in-node=\"0\">18. \u0130ptal veya \u0130adelerle \u0130lgili Uyu\u015fmazl\u0131klar<\/b> M\u00fc\u015fteri, bir iptal veya iade karar\u0131ndan memnun kalmazsa, resmi m\u00fc\u015fteri hizmetleri kanallar\u0131 arac\u0131l\u0131\u011f\u0131yla Ark Touring ile ileti\u015fime ge\u00e7ebilir. Ark Touring konuyu inceleyerek \u015fu unsurlara dayanarak bir yan\u0131t verecektir:<\/p>\n<ul data-path-to-node=\"44\">\n<li>\n<p data-path-to-node=\"44,0,0\">M\u00fc\u015fterinin rezervasyonu<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"44,1,0\">Ge\u00e7erli iptal ko\u015fullar\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"44,2,0\">\u00d6deme kay\u0131tlar\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"44,3,0\">Taraflar aras\u0131ndaki ileti\u015fimler<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"44,4,0\">Olay\u0131n ko\u015fullar\u0131<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"44,5,0\">Ge\u00e7erli kanunlar ve y\u00f6netmelikler<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"45\"><b data-path-to-node=\"45\" data-index-in-node=\"0\">19. Bizimle \u0130leti\u015fime Ge\u00e7in<\/b> \u0130ptal ve iade talepleri i\u00e7in l\u00fctfen ileti\u015fime ge\u00e7in:<\/p>\n<ul data-path-to-node=\"46\">\n<li>\n<p data-path-to-node=\"46,0,0\">Ark Touring<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"46,1,0\">E-posta: info@ark-touring.com<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"46,2,0\">Telefon \/ WhatsApp: +966 55 991 3239 \u0130ptal veya iade ile ilgili t\u00fcm yaz\u0131\u015fmalar\u0131n\u0131zda l\u00fctfen <b data-path-to-node=\"46,2,0\" data-index-in-node=\"92\">rezervasyon referans numaran\u0131z\u0131<\/b> belirtiniz.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"47\"><b data-path-to-node=\"47\" data-index-in-node=\"0\">20. Uygulanacak Hukuk<\/b> Bu \u0130ptal ve \u0130ade Politikas\u0131, <b data-path-to-node=\"47\" data-index-in-node=\"51\">Suudi Arabistan Krall\u0131\u011f\u0131<\/b>&#8216;n\u0131n ge\u00e7erli kanun ve y\u00f6netmeliklerine tabi olacak ve bunlara g\u00f6re yorumlanacakt\u0131r.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u0130ptal ve \u0130ade Politikas\u0131 (Cancellation &amp; Refund Policy) Son G\u00fcncelleme: 2026 Ark Touring olarak seyahat planlar\u0131n\u0131n de\u011fi\u015febilece\u011fini biliyoruz. Bu \u0130ptal ve \u0130ade Politikas\u0131; web sitemiz \u00fczerinden rezerve edilen turlar ve turizm hizmetleri i\u00e7in ge\u00e7erli olan iptal, de\u011fi\u015fiklik ve iade ko\u015fullar\u0131n\u0131 a\u00e7\u0131klamaktad\u0131r. Ark Touring ile rezervasyon yaparak m\u00fc\u015fteri, ge\u00e7erli iptal ve iade ko\u015fullar\u0131n\u0131 okudu\u011funu, anlad\u0131\u011f\u0131n\u0131 ve [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":50046,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-45863","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/ark-touring.com\/tr\/wp-json\/wp\/v2\/pages\/45863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ark-touring.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ark-touring.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ark-touring.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ark-touring.com\/tr\/wp-json\/wp\/v2\/comments?post=45863"}],"version-history":[{"count":3,"href":"https:\/\/ark-touring.com\/tr\/wp-json\/wp\/v2\/pages\/45863\/revisions"}],"predecessor-version":[{"id":50696,"href":"https:\/\/ark-touring.com\/tr\/wp-json\/wp\/v2\/pages\/45863\/revisions\/50696"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ark-touring.com\/tr\/wp-json\/wp\/v2\/media\/50046"}],"wp:attachment":[{"href":"https:\/\/ark-touring.com\/tr\/wp-json\/wp\/v2\/media?parent=45863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}